Core updates
Core, plugin and theme updates for WordPress, Joomla and Drupal. Changes are tested in staging before going live.
Updates, backups, security monitoring, malware cleanup and content edits — for one fixed monthly fee.
| severity | Description | 1 hour/month 1 h | 5 hours/month 5 h | 10 hours/month 10 h |
|---|---|---|---|---|
| P0 — Critical site down, hacked Site is down or hacked | Site is down or hacked | 12 h | 6 h | 1 h |
| P1 — High major feature broken A core feature is broken (e.g. checkout) | A core feature is broken (e.g. checkout) | 1 d | 12 h | 2 h |
| P2 — Normal cosmetic / small bug Visual defect (cosmetic / small bug) | Visual defect (cosmetic / small bug) | 2 d | 1 d | 4 h |
| P3 — Low content / requests Content added / changed (text, banner) | Content added / changed (text, banner) | 4 d | 2 d | 8 h |
| capability | 1 hour/month 1 h | 5 hours/month 5 h | 10 hours/month 10 h |
|---|---|---|---|
| Hours per month | 1 | 5 | 10 |
| Website uptime monitoring | — | ✓ | ✓ |
| Speed checks and optimisation | — | ✓ | ✓ |
| Small technical SEO changes | — | ✓ | ✓ |
| Security updates | — | — | ✓ |
| Control panel updates | — | — | ✓ |
Core, plugin and theme updates for WordPress, Joomla and Drupal. Changes are tested in staging before going live.
Daily off-site storage on EU and US servers. 90-day retention, one-click restore.
Automatic scanning with Imunify360. If infected, cleanup is free.
Availability checked every 5 minutes. We get alerted and respond to any outage.
Automatic Let's Encrypt renewal. Manual tracking and timely renewal of paid certificates.
Text, image and banner changes — within your plan's included hours.
Monthly PageSpeed report. Instant alerts on speed degradation.
Weekly checks for broken links, missing meta data and robots.txt issues.
Monthly cleanup of spam, transients, and old post revisions.